CONCIERGE OFFERINGS
Ever wish you had a single go-to person for all your cloud needs? Let’s fulfill your wish!
Concierge Lite
From rightsizing requests to declutter prompts, Concierge Lite is a constant companion along your cloud journey to ensure you never have to worry about what’s the next action for your cloud.
Shared Concierge
Shared Concierge offers a pool of engineers trained in per industry best practices. Our commitment extends to providing 24*7 support via email and quarterly business reviews to ensure continuous improvement of your cloud.
Named Concierge
Named Concierge will cumulatively allocate one day per week to your needs alone and quarterly business reviews to assess your cloud needs to vis-à-vis your business requirements. During non-business days Shared Concierge will assist you outside business hours to ensure 24*7 availability.
Dedicated Concierge
Conduct your Quarterly Business Reviews with a dedicated concierge to understand your cloud challenges and develop strategies to mitigate them effectively. They will visit your location to handle any cloud challenges that come your way.
USE CASES
Zarthi’s Certified Experts, Industry Best Practices, and Tailored Services Handle All Your Needs at Every Stage of Your Cloud Journey.
Focus
Mode
Focus Mode
Boost your productivity as your Concierge manages daily cloud tasks and follow-ups, ensuring you have the time to focus on your core business activities.
Quarterly
Reviews
Quarterly Reviews
Drive higher ROI from your cloud as your Concierge tracks your cloud progress and runs quarterly business reviews for your cloud.
Expedite
Progress
Expedite Progress
All your cloud projects are now a breeze as your Concierge runs projects while meticulously, planning, documenting, and tracking progress.
Seamless
Experience
Seamless Experience
Your Concierge has the dedicated charter to ensure you get much more than Service Level Agreements and have a truly seamless cloud experience.
Vendor
Management
Vendor Management
From external vendors to internal stakeholders, your Concierge carefully coordinates with all the relevant stakeholders for all your cloud needs.
Incident
Management
Incident Management
Improve business continuity as your Concierge manages any cloud escalations and creates WAR room to manage incidents and solve crises.
WHAT OTHERS HAVE TO SAY ABOUT US
“Zarthi recently helped us optimize the entire cloud infrastructure and brings costs down by 1/3 of our expenses. It filled up the crucial gap of a DevOps manager in our organization.
The team at Zarthi provides periodic solutions and recommendations on how we can save costs and scale-up. These services have made Zarthi a valuable partner in our day-to-day operations.”
Mithun Kidambi
CTO at The Wire
It is our pleasure to work with your esteemed organization and managing one of the critical Infrastructures of our organization. The support/CSM are top notch and we hope same services will be continued in near future.
Nevertheless, Zarthi's Relationship Associate added more feathers to our journey with a Single Point of Contact for our concerns and feedback.
Vikas Bhatt
Deputy General Manager
"Zarthi provides valuable insights into our AWS infrastructure, we now have a granular visibility of our cloud spending.
With service usage analytics, automated reports & alerts, and reserve instance planner, Zarthi is a must have platform for cloud cost management & governance.”
Anirban Mandal
Deputy Director - Technology
Pricing
LITE
Free
Engineer to Customer Ratio: 5:100
Engineer Time Allocation: 24x7
Quarterly Business Reviews: No
Customer Check-Ins: No
Daily Scrums: No
Communication Channels: Email
On-site Visits: No
24x7 Desk Availability: Yes
SHARED
₹ 24,500
Engineer to Customer Ratio: 1:10
Engineer Time Allocation: 3 Hrs/Week
Quarterly Business Reviews: Yes
Customer Check-Ins: No
Daily Scrums: No
Communication Channels: Email
On-site Visits: No
24x7 Desk Availability: Yes
NAMED
₹ 78,000
Engineer to Customer Ratio: 1:5
Engineer Time Allocation: 1 Day/Week
Quarterly Business Reviews: Yes
Customer Check-Ins: Monthly
Daily Scrums: Limited
Communication Channels: Email, Phone
On-site Visits: Limited
24x7 Desk Availability: Yes
DEDICATED
₹ 2,75,000
Engineer to Customer Ratio: 1:1
Engineer Time Allocation: 5 Days/Week
Quarterly Business Reviews: Yes
Customer Check-Ins: Weekly
Daily Scrums: Yes
Communication Channels: Email, Phone
On-site Visits: Yes
24x7 Desk Availability: Yes
*Travel & Accommodation are chargeable separately.
** Operations Desk will support in non-business hours
TOP CONCIERGE REQUESTS
Rightsizing Recommendations
Ask your concierge for rightsizing recommendations to optimize your cloud infrastructure. It helps you ensure that resources are allocated efficiently and cost-effectively.
Proactive Issue
Highlighting
Our Zarthi concierge can provide you with proactive alerts or notifications regarding potential problems or inefficiencies within your cloud setup.
Quarterly Business
Reviews
Schedule and conduct quarterly business reviews to align your cloud strategy with your business goals and make necessary adjustments.
On-Site
Assistance
Get access to our Request on-site assistance with Zarthi Concierge who will help you resolve complex cloud challenges that cannot be handled remotely.
Incident
Management
The concierge can activate a crisis management plan and coordinate for swift response among various stakeholders in case of escalations or critical incidents that might affect your cloud environment.
Customized
Action Plans
You can now collaborate with your Concierge to create personalized action plans (POA) that address specific pain points or requirements within your cloud environment.
